To disable the zoom feature in a Crezlo virtual tour, you typically need to adjust the interaction settings within the tour editor. Disabling zoom is a great way to maintain the visual integrity of your panoramas and prevent users from seeing pixelation when they get too "close" to the image.
Here is a step-by-step guide to help you manage these settings.
While Crezlo's interface is designed for ease of use, the specific "Disable Zoom" toggle is found within the Viewer Settings or Camera Constraints section of your project.
Log in to your Crezlo Dashboard.
Select the virtual tour you wish to edit and click the Edit button.
On the left-hand or right-hand sidebar (depending on your current version), look for the Settings icon (usually represented by a gear ⚙️). Under this menu, you will find options for:
Tour Settings
Interactions
To effectively "disable" zooming,
In the Interactions tab, look for a checkbox or toggle labeled "Enable Zoom" or "Allow Scroll to Zoom." * Switch this to OFF. This prevents the mouse wheel or pinch-to-zoom gestures from changing the field of view.
Click Save to apply the changes to your draft.
Click Publish to push the update to your live virtual tour link.
Pro Tip: Disabling zoom is highly recommended if you are using lower-resolution 360° photos. It ensures that the viewer always sees the "sweet spot" of the image without encountering the blurriness that occurs at high magnification levels.